FAQ:

The method we use for carpet cleaning is hot water extraction, commonly referred to as steam cleaning.
M&M team exclusive hot water extraction method removes the toughest, deepest dirt safely and gently. Hot, soft water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers. If you have any concerns please contact M&M Team

We cannot guarantee that we will remove all carpet spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots. Any questions do not hesitate to contact M&M Team

A light vacuuming in the traffic areas is recommended but not required. If needed, the crew can pre-vacuum the area to be cleaned. Also, the equipment is vacuuming the entire time we are cleaning. If you have any concerns please contact M&M Team.

We recommend having upholstered furniture professionally cleaned 2 or 3 times a year, depending on use or if you have pets in the home. If you have any concerns please contact M&M Team

Odor Out Plus uses a natural bacterial enzyme action to digest organic odor sources such as vomit, feces, urine, milk, blood, etc. This product removes organic odors that it contacts. It also uses a neutralizer to give immediate relief from any odors while the enzyme is working. If you have any concerns please contact M&M Team